Payment & Booking Terms

Booking Terms

100% payment is required upfront, at least 14 days prior to the booking date, for all Venue, Accommodation, Transport, Conference, Launch, Event, Facilitation, and Rental bookings.
A 100% cancellation fee will apply to any cancellation made within 48 hours of an event.
Accommodation and conference numbers must be confirmed at least 7 days prior to the event. Once confirmed, these numbers will be charged in full. Should your numbers decrease after this cut-off date, you will still be required to pay for the original number of guests provided.
Any breakages or damages will be charged accordingly.
Transfers cancelled on the same day of the scheduled transfer will be charged in full. Delays and late drop-offs may also incur additional charges.
Halal catering can be arranged upon request at an additional surcharge.
All printing and artwork design require a minimum lead time of 7 working days, depending on the quantity required and stock availability.

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